Frequently Asked Questions

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 Bug Off provides residential and commercial pest control services to customers in Malta and Gozo 

Bug Off offers year-round pest control services for a range of insects and invasive species., including wasps, ants, crickets, fleas, cockroaches, mice, silverfish, and snails. 

Bug Off goal is to provide customers with professional and effective pest control solutions that reduce the harmful effects of pests. Bug Off uses EPA approved products and follows all guidelines for the appropriate use of the products. 

 All pets should be secured and kept away from the treated area during your appointment. Our Service Professionals will not enter into fenced areas where a dog or other pets are visibly present. Our treatments, both in and outside your home, meet applicable standards and follow all guidelines for the appropriate use of products. 

 Your Initial Treatment and inspection typically take less than 60 minutes to complete, as our service professional does a full scan of your home and property to assess what products and treatments are best based on your needs. Standard Treatments, which are maintenance treatments, can usually be completed in less than 30 minutes. 

Our Standard Treatment includes the following steps inside and outside your home.

Inside the home (as available):

● Treatment of the kitchen, pantry, bathrooms, bedrooms, living rooms, etc.

● Perimeter treatment on the main floor (and basement, if applicable) plus the garage

● Home perimeter treatment

● Web and wasp nest removal

 All of our services include exterior with interior treatment at no additional cost. The majority of our customers find that exterior maintenance keeps their home protected, but we are happy to treat inside your home and/or garage whenever you would like. 

Not typically, but as a wise precaution, for children under 2, those who are pregnant, those with breathing difficulties, or for interior flea treatment with carpeted rooms, we recommend being out of the home for 2 – 3 hours. 

 Bug Off is dedicated to making sure you’re satisfied with our service. We will gladly come out as many times as needed. Call our customer support team to request a reservice and we’ll work to make things right.